What Types of Information We Collect
Ax55 collects several categories of information from users to improve platform services. Each category is detailed below.
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Account Information
Your name, email address, phone number, and date of birth provided at registration are collected. This information is required for account verification and management.
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Device & Browser Information
Your IP address, browser type, operating system, and device model are collected automatically to ensure the platform functions correctly.
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Payment & Transaction Information (BDT)
Deposit and withdrawal records via bKash, Nagad, or Rocket are stored. Full card numbers or mobile PINs are never saved.
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Platform Usage Data
Time spent on each game, bet amounts, and betting history are analyzed to enhance your platform experience.
Data Collection Summary
- Name & Contact Details
- Device & Browser Data
- Payment Records (BDT)
- Gaming & Betting History
- Cookie & Session Data
How Your Data Is Used
Your data is used to create accounts, verify logins, and process payments.
Transactions are analyzed to detect fraud, unauthorized access, and suspicious activity.
User preferences are analyzed to provide relevant game recommendations and personalized promotions.
Learn About Cookies & Tracking
Ax55 uses cookies — small data files stored in your browser — to ensure the platform runs smoothly and to keep your login session active.
Three types of cookies are used:
- Essential Cookies: Essential for login, session management, and security.
- Functional Cookies: Used to remember your language preference and other settings.
- Analytics Cookies: Collects platform usage statistics to support ongoing improvements.
You can manage or disable cookies through your browser settings. Note that disabling certain cookies may limit some platform features.
Data Storage & Security Measures
How Long We Retain Your Data
Data for active accounts is retained for as long as the account remains in use. After account closure, data may be kept for the period required to meet legal obligations, then securely deleted.
How Your Information Is Protected
All data is stored on encrypted servers. Payment information is protected with an additional security layer. Regular security audits are conducted to prevent unauthorized access, and internal access within ax55 is strictly limited.
Ax55 does not sell or share users' personal data with third parties. Limited data may only be shared where required for payment processing or legal compliance, and in such cases strict confidentiality agreements are always in place.
User Rights & Controls
Ax55 believes every user has the right to full control over their own data. You can exercise the following rights at any time.
You can request to see what information we hold about you.
You can contact the support team to correct any inaccurate or outdated information.
If you close your account, your data will be deleted once all legal retention obligations have been fulfilled.
Policy Changes & Updates
Ax55 reserves the right to update this Privacy Policy at any time. For significant changes, a notice will be posted on the platform. We recommend checking this page regularly to stay up to date with the latest policy.
Continued use of the platform after an updated policy is published will be considered your acceptance of the new terms.
Contact Support
For any questions or requests regarding our Privacy Policy, please reach out to our support team directly.
- Email: [email protected]
- Live Chat: Directly on the platform